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Service 02

Product Sourcing

Sourcing of industrial products, spares and hard-to-find components across global supply channels.

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Overview

Why this matters

Some requirements are straightforward: a current-production part from an authorised channel. Others are not — obsolete references, unbranded components on imported machinery, or a nameplate photograph and nothing else. We handle both, working from whatever information exists to identify, verify and supply the correct item.

Capabilities

What this service covers

01

Part identification

Identification from nameplates, drawings, photographs or physical samples where documentation is missing.

02

Cross-referencing

Equivalent parts identified across manufacturers with functional differences documented.

03

Obsolete component sourcing

Legacy references located through service channels and specialist stockists.

04

Authorised channel supply

Sourcing through authorised distribution or the manufacturer direct, with traceable documentation.

05

Consolidated spares supply

Multi-line spares requirements handled as one enquiry, one order and one delivery.

Process

How it works

A defined sequence, with the decision points made explicit so nothing is discovered late.

  1. 01

    Requirement capture

    Send whatever you have: a part number, a photograph, a nameplate, a drawing or a description of the failure.

  2. 02

    Identification

    We identify the item and confirm it against the application before quoting anything.

  3. 03

    Channel selection

    We source through authorised channels wherever the part is available there, and disclose the route when it is not.

  4. 04

    Verification

    Received goods are checked against the identification before they ship onward to you.

  5. 05

    Supply

    Delivery with documentation, and the identification recorded for next time the same part is needed.

Related products

Categories most often supplied under this service

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Case studies

This service, delivered

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ManufacturingEurope2024

Bearing supply consolidated across four manufacturing sites

Challenge
Four sites bought bearings independently from eleven suppliers. Reference duplication was widespread, stock was uneven between sites, and unplanned purchases at premium prices were routine.
Result
Active references reduced by 31%, critical spares availability improved to 96%, and total bearing spend fell by 18% year on year without any change in specification.

31%

Fewer active references

96%

Critical spares availability

FAQ

Product Sourcing — common questions

That is often enough. A clear photograph of the nameplate, the mounting arrangement and any cast markings usually allows a positive identification, which we confirm with you before quoting.

Only when there is no authorised route and you have accepted that after we have said so plainly. We do not present grey-market supply as authorised supply.

Product Sourcing

Discuss your requirement.

Finding the part when the obvious routes have failed.

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We typically respond within one business day.